Harambee Youth Employment Accelerator, a not-for-profit social enterprise that builds African solutions for the global challenge of unemployment, has carried out a novel exercise to identify critical roles required to support the growth of digital economy in South Africa, as well as the offshoring of digital demand outside of South Africa.
The Harambee Mapping of Digital and ICT Roles and Demand for South Africa initiative, through a survey, has identified the roles, functions and competencies in demand and the certifications preferred by employers. The initiative also provides some clarity on the nature and the extent of local digital jobs in demand and the skill needs required to prepare the workforce.
Harambee commissioned Genesis Global Business Services to carry out the research using online survey, telephonic interviews among ‘C’ suite executives in sectors including automotive, banking, financial services, construction, education, global business, insurance, healthcare, medical, manufacturing, media, publishing, public sector, retail, eCommerce, technology, telecom, travel, leisure and utilities. Through the use of mixed methods, the survey data were analysed and integrated with quantitative and qualitative research into a single longitudinal market intelligence report, ready for interpretation.
Insights gained in this effort includes the following:
This study is a good example of an exercise that could be carried out to determine competency needs even without having to consult an extensive national level labour market information system.
The BILT project is implemented by
with support of
and sponsored by
UNESCO-UNEVOC International Centre
for Technical and Vocational Education and Training
UN Campus, Platz der Vereinten Nationen 1
53113 Bonn, Germany